Below are a few things that you should set up for your Google My Business account to increase engagement.
If you don’t have a physical shop or business address, then you can mention that. A lot of businesses are from home these days, and you don’t want someone coming to your home address to buy dog treats or a smelly candle. Instead provide a website link.
If you do provide an address, ensure you only provide one and stay away from the virtual offices. These shows up against your business name and multiple addresses or a fake office can leave customers confused, especially customers engaging your services or products for the first time.
Using google analytics with google my business
Providing customer interaction
- Business hours
- Contact details: email, phone number, fax– all the ways that a customer can contact you
- Your status– closed, open, temporarily closed, a notification if a sudden holiday comes in between, etc.
This makes more sense as we are living in the times of a pandemic, but will also help if you go on holidays or just need a break 🙂
Building customer trust
Make sure all of your Google My Business details are filled in!
Hence, ensure you regularly maintain your Google My Business account by asking your customers to leave reviews and share them on their social media accounts, which is the fastest way to spread the word about your business.
If you have a lot to manage, then you can also use the SEO services that fun/serious provides as part of the digital marketing offering, that will help your business to flourish.